Shipping Policy
Effective Date: February 18, 2025
At MakeupGlow, we are committed to delivering your beauty essentials quickly and securely, no matter where you are in the world. This Shipping Policy outlines our shipping options, timeframes, costs, and other important details.
1. Shipping Locations
MakeupGlow offers worldwide shipping. We deliver to:
✅ United States
✅ United Kingdom
✅ Australia
✅ Canada
✅ Europe
✅ Asia
✅ Middle East
✅ Other international destinations
If your country is not listed during checkout, please contact us at support@makeupglow.com for assistance.
2. Processing Time
- Orders are typically processed within 1-3 business days (excluding weekends and holidays).
- Processing time may be extended during high-demand seasons or special promotions.
- You will receive an email confirmation with tracking details once your order is shipped.
3. Shipping Methods & Delivery Times
Estimated delivery times vary based on your location and selected shipping method:
| Shipping Option | Estimated Delivery Time | Tracking Available? |
|---|---|---|
| Standard Shipping (USA) | 5-10 business days | ✅ Yes |
| Express Shipping (USA) | 2-4 business days | ✅ Yes |
| Standard International | 7-20 business days | ✅ Yes |
| Express International | 5-10 business days | ✅ Yes |
📌 Note: Delivery times may vary due to customs processing, weather conditions, or carrier delays.
4. Shipping Costs
- Shipping fees are calculated at checkout based on location and package weight.
- Free shipping may be available for orders above a specific amount (check our website for current offers).
- Customs duties, VAT, or import taxes (if applicable) are the buyer’s responsibility.
5. Order Tracking
- Once shipped, you will receive a tracking number via email.
- You can track your order on our website or through the courier’s tracking page.
- If you do not receive tracking details within 3 business days, please email support@makeupglow.com.
6. Lost, Delayed, or Stolen Packages
- Delays: We are not responsible for delays caused by customs, weather, or courier issues.
- Lost Packages: If your package is lost in transit, contact us, and we will assist in filing a claim with the carrier.
- Stolen Packages: We are not liable for stolen packages marked as “Delivered.” Please ensure a secure delivery location.
7. Address Errors & Failed Deliveries
- Customers must provide an accurate and complete shipping address.
- If an order is returned due to an incorrect address or failed delivery, the customer may need to pay additional shipping fees to resend the package.
8. Shipping Policy Updates
MakeupGlow reserves the right to update this policy as needed. Any changes will be posted on this page with the new effective date.
9. Contact Us
For shipping inquiries, reach out to us:
📧 support@makeupglow.com
📍 MakeupGlow Headquarters
123 Beauty Avenue, Los Angeles, CA 90015, USA
Thank you for shopping with MakeupGlow! ✨💖